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Supported Media Formats

Smartsign Display Manager has support for most common file formats. This is a summary of the supported formats for the platform itself. Individual devices may have further limitations.

Images

  • PNG
  • JPG/JPEG
  • GIF - static and animated
  • TIF
  • BMP
note

Most images are automatically converted to PNG to maximize compatibility across platforms.

Video

  • MP4
  • MOV
  • H264
  • H265
  • HEVC
  • MKV
  • WMV
  • AVI
  • MPG, MPEG, MPEG2
note

Less common videoformats are automatically converted to MP4/H264 to maximize compatibility across platforms.
There are large variations in video support between different devices in terms of framerate and bitrate.

Documents

  • PDF
  • PPTX/PPT, PPSX/PPS
  • DOCX/DOC
  • XLSX/XLS
note

Pages/slides are automatically converted to images to maximize compatibility across platforms.
On-premise requires Office for full format support, see system requirements.
Powerpoint with animations is supported by automatic conversion to video.

Audio

  • MP3
  • WAV

Other

  • Webpages (URL) - Live and Snapshot
  • Widgets (WGT)
  • Templates (WGTX)
  • Streaming
note

Live webpage support is subject to device browser limitations and browser security
Streaming support is subject to device limitations